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FAQ

  • How do I make a return?
    We do not accept returns.
  • When will my order arrive? How do I track my order?
    Your tracking number is included in the email we send when your order ships. You can use this to track your package after it ships and get an idea of when it will arrive. The processing time for an order depends on the shipping method selected. Orders with FedEx 2Day or FedEx Overnight selected as the shipping method that are placed by 7:30 a.m. Pacific Time ship on the same business day. For other shipping methods, the estimated processing time is indicated during checkout and is usually between 1 to 3 business days. We do not ship on US federal holidays. The time it takes for your order to arrive after we send it out depends on the shipping method you chose during checkout. Free Standard Shipping within the US takes about 3-7 business days.
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